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South Point, OH
  May 2, 2021

They made the home buying process so simple and stress free. My husband and I couldn’t be more pleased.

Inverness, FL
  April 12, 2021

I’m grateful that I had Crystal as my loan officer. She helped make would could have been a very stressful process lighthearted and even enjoyable. She answered every question and had solutions for every problem. I would highly recommend her to anyone looking to purchase a home!

Urbana, IL
  April 5, 2021

So nice and easy to work with. Always available if I had any questions. Would let me vent about any problems that came up. Just an overall amazing person, and wonderful experience.

Atlanta, GA
  March 19, 2021

Not closing on time created problems for my client, the seller. My goal, each time I'm trusted to sell or help purchase a home, is to meet the deadlines agreed upon in the contract. I only want to do business with companies that are able to do that.

Lake Mary, FL
  March 16, 2021

Communication could’ve been better in the beginning.

Chicago, IL
  March 9, 2021

Closing happened but was delayed twice because of the buyers financing. The seller was disappointed and frustrated. This doesn't help my reputation either. I would not recommend a lender that lets this happens.
Crystal Hoyt replied on March 9, 2021
Hello Chuck, We'd like to discuss your experience in further detail to gather more details and better understand how you feel we fell short of exceptional service. Therefore, a manager will be in touch with you shortly. Thank you for taking the time to provide your feedback! We look forward to speaking with you soon.

Columbus, OH
  March 5, 2021

Very personable and easy to work with. No complaints.

Roseville, CA
  January 30, 2021

Crystal was amazing. She was the only one in all the years to take on my credit, get our loan, SAVE our loan in underwriting, and got our loan closed in a little over a month! She was there to cry with, laugh with, and answer all my persistent questions. Crystal is flawless. We loved our time with her.

Oklahoma City, OK
  January 19, 2021

Easy to work with and flexible with my bizarre work hours.

Chicago, IL
  December 17, 2020

I would have given 5 stars up until our final day or two. Crystal, Cyndi, Tami & especially Shanita were amazing. However sending funding to the wrong title company essentially ruined our big moment. We had the day planned, bought “first day” gifts fir the kids, were planning on taking our first family photo & getting started on the logistics but that was all cancelled due to this HUGE mistake. Instead we waited in an office - during a pandemic- for 5 hours only to hear we would not be closing on the date we were told. We essentially waited an additional two days because by the time we got word on the following day offices were closed so we could not get the keys. “Congrats you’re a homeowner, but you can’t have the keys right now”. Once it was actually taken care of I was able to FINALLY take possession of the house & now we get to scramble to move in HOPEFULLY before Christmas

Lincoln, IL
  December 8, 2020

Always there willing to help calm nerves. Walked me through the whole process. I love her and feel as though I gained a friend

Yukon, OK
  December 2, 2020

Crystal & the team at Peoples Mortgage did a great job helping me through the buying process!

Arlington Heights, IL
  October 1, 2020

Crystal was very helpful throughout the whole process. I was able to contect her with any questions and she replied every time quickly with the answer or would point me in the right direction. This was my first time buying a condo and she made it as pleasant as possible.

Aurora, IL
  September 14, 2020

Crystal and the TND team were very helpful! They helped me navigate through the home buying process.


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